for a currency converter.
Are all CDs in stock?
Usually we have all products in stock. If a product is unexpectadly out of stock we can place a back order until the missing CD is available again. Thereby we save extra costs which usually would be added to prices for products. At any rate you will receive an e-mail with a prospective date of delivery.
I want to pay the invoice after receiving
the products.
We send only prepaid products. If you choose payment by transfer, we will wait until the money arrives at our bank.
Is credit card information secure while using
your order form?
The Secure Socket Layer provides a complete encryption of your credit card data. No one else will get the information you send through our order form. If you neverless don't want to use our order form, you can send your creditcardnumber, expiration date, name of your bank, name on the card and checknumber by fax to +49- (0) 6103-20103-99. Don't forget your order number. Please do not send credit card informations by e-mail. E-mails are not secure!
Received two order numbers / confirmations?
Through an oversight you clicked two times the button "submit". You recieved 2 confirmation mails with two different order numbers, but with the same products. Don't worry, we will send only one order.
Do you have a synSONIQ record shop
in other countries?
Unfortunately we don't have any shops or distributors in other countries. If you are interested selling our CDs in your country, please write an e-mail with informations about your business.
E-mails to Chris Hülsbeck
Chris Hülsbeck reads all e-mails and letters by himself, though he can not answer every question personally. We thank you for your patience.
You are looking for a special soundtrack?
You are looking for a soundtrack which is not available at synSONIQ? Just write an e-mail with your request and we will search for it. Usually such a search takes a few weeks. You may not recieve a confirmation or answer immediately.
Special discount for big orders?
If you order more than 5 products you need not to pay for postage and packing. Unfortunately we can not give you further discounts.
